Frequently Asked Questions

plancraft is a simple software solution for tradespeople, giving you the freedom to focus on what you love: your craft. All kinds of office tasks – from preparing quotes and invoices, project planning and costing, to communication between the office and the building site, right through to time management – can be digitised and made significantly easier.

For any enquiries, you can reach us by phone, email or WhatsApp. You can find all our contact details on our Contact page. We are available every day from at least 8 am to 5 pm.

At the end of the trial period, you’ll have the option to switch to a paid plan. All your data can then be carried over straight away. If you don’t select a subscription, your account will be downgraded to our free plan. That way, you won’t lose anything!

The desktop application is designed for comprehensive office management and planning. Here, you can draw up quotations and invoices, schedule your projects on the planning board, carry out cost calculations and much more. The mobile app, on the other hand, is designed to let you access the most important information from your smartphone and equip your staff. Here you’ll find directions, work instructions, digital signatures, time tracking and a chat function between the building site and the office.

An office user has access to the plancraft office application and can also download the mobile app. An office user is therefore fully equipped. Mobile users, on the other hand, only have access to the mobile app, which features functions specifically optimised for use whilst on the move.

The number of licences depends on the number of users who are to access Plancraft. One licence is required per active user. We strongly advise against sharing licences, as this will cause many features, such as the planning board or time tracking, to stop working properly. We’d be happy to advise you over the phone on which package and which licences would be most suitable for you. Please feel free to contact us!

Once your 7-day trial account has expired, your account will be switched to the free package. All your data will be retained and you will still be able to log in, but some features will no longer be available to you. If you’d like to extend your trial period or have any questions, please feel free to get in touch with us.

Yes, your data can be imported. Supported formats are GAEB and Excel. You can find step-by-step instructions in our help section.

A project folder helps you keep all the relevant documents and information relating to a project in one central, organised place. This makes it easier to track and manage them, and allows you to keep an overview of everything.

You can create cumulative and flat-rate progress invoices based on the project’s progress or pre-defined milestones.

Yes, the security of your data is our top priority. We use advanced encryption technologies and comply with German data protection guidelines. Although you can use Plancraft on any device, you will always need your personal login details to do so. Thanks to real-time saving, your data is protected even if your computer crashes.

Yes, in Plancraft you can import existing GAEB or Excel data. You can also upload your DATANORM catalogues.

Your data is stored securely in the cloud. Our servers are located in Germany and meet the highest security standards.

Our mobile app offers an offline mode that allows you to continue accessing key features; any changes will be synchronised as soon as you’re back online.

plancraft can be used across a wide range of trades. Many of our customers include joiners, painters, carpenters, roofers, tilers and building contractors. The flexibility of our software allows it to be tailored to the specific needs of each trade.

Yes, Plancraft is designed for craft businesses of all sizes, from one-person businesses to large firms with several employees. Our software scales with your business and offers features that can be tailored to your needs. This means you can also choose the number of licences to suit your requirements.

Absolutely! As a new business owner, you’ve got enough on your plate. With plancraft, you’ve got a tradespeople’s software solution at your fingertips to help you with your admin. With our start-up programme, you also get the chance to use plancraft for free for 3 months.

For smaller businesses, Plancraft offers an intuitive and user-friendly interface that does not require extensive training. Features such as mobile access, simple invoicing and automated processes help to save time and make day-to-day work more efficient.

Plancraft automates routine administrative tasks, enables better organisation through digital project folders and provides quick access to all the necessary information. This results in significant time savings and allows tradespeople to focus on their core skills and the growth of their business.