Frequently Asked Questions

Switching to a craft software can be so simple – we answer your questions!

General Questions

What is plancraft?

Plancraft is a simple software for craftsmen that gives you the freedom to do what you love: your craft. All possible office tasks, such as creating offers and invoices, project planning, calculations, communication between the office and job site, as well as time management, can be digitalized and significantly simplified.

How can I contact you?

For any kind of inquiries, you can reach us by phone, email, or via WhatsApp. You can find all contact information on our contact page. We are available every day from at least 9 AM to 6 PM.

What is the demo?

Our product demo gives you a detailed insight into all of plancraft's features. In an individual session, one of our team members will show you how to work with plancraft and digitalize your business. You can book the demo here.

What happens to my account when the trial period ends?

At the end of the trial period, you have the option to switch to a paid package. All your data can be transferred directly. If you do not choose a subscription, your account will be downgraded to our free package. In any case, you won’t lose anything!

Prices & Packages

What does plancraft cost?

The cost of plancraft varies depending on the package and the number of users to ensure flexible pricing that adapts to the size and needs of every craft business. As a small business, you can get started for as little as €29.90 per month. For detailed information, please check our pricing page or contact our team.

What is the difference between the office application and the mobile app?

The office application is designed for extensive management and planning in the office. Here, you can create offers and invoices, plan your projects in the project schedule, perform calculations, and much more. The mobile app, on the other hand, is designed to give you access to the essentials from your smartphone. It includes task descriptions, work instructions, digital signatures, time tracking, and chat functionality between the job site and the office.

What is the difference between a mobile user and an office user?

An office user has access to the office application of plancraft and can also download the mobile app. An office user is therefore fully equipped. Mobile users, however, only have access to the mobile app with features specifically optimized for on-the-go usage.

How many licenses do I need?

The number of licenses depends on the number of users who will be working with plancraft. One license is required per active user. We strongly advise against sharing licenses, as features like the project schedule or time tracking may lose functionality. We are happy to advise you by phone on which package and licenses make the most sense for you. Get in touch with us!

How quickly do I need to decide?

After your test account expires, your account will be switched to the free package. All data remains intact, and you can continue to log in, but some features will no longer be available. If you'd like to extend your trial period or have any questions, feel free to contact us!

Technical Questions

Can I import my existing data?

Yes, you can import your data. Supported formats include GAEB and Excel. You'll find a step-by-step guide in our help section.

Why do I need a project file?

A project file helps you keep all relevant documents and information for a project organized in one place. This simplifies tracking and managing progress and allows you to maintain a clear overview at all times.

What types of interim invoices can I create?

You can create cumulative and flat-rate interim invoices based on the progress of the project or specific milestones set in advance.

Is my data secure?

Yes, the security of your data is our top priority. We use advanced encryption technologies and adhere to German data protection regulations. You can use plancraft from any device, but you always need your personal login credentials. Thanks to real-time saving, your data is protected even in the event of a computer crash.

Is it possible to import data from my old software into plancraft?

Yes, plancraft allows you to import existing GAEB or Excel data. You can also upload your DATANORM catalogs.

Where is my data stored?

Your data is securely stored in the cloud. Our servers are located in Germany and comply with the highest security standards.

What happens if I don't have an internet connection?

Our mobile app offers an offline mode that allows you to continue accessing important functions and synchronizing changes as soon as you're back online.

Suitable for

For which crafts is plancraft suitable?

Plancraft can be used by a variety of crafts. Many of our customers are joiners, painters, carpenters, roofers, tilers, or building contractors. The flexibility of our software allows it to adapt to the specific needs of each craft.

Can plancraft be used by craftsmen of any size?

Yes, plancraft is designed for craft businesses of all sizes, from one-person operations to large businesses with multiple employees. Our software scales with your business and offers features that can be tailored to your needs. You can also customize the number of licenses as required.

I'm a new business. Is plancraft worth it for me?

Absolutely! Especially as a new business, you have plenty to handle. Plancraft provides you with a craft software that takes the burden off your office work. With our new business program, you also have the opportunity to use plancraft for free for 3 months.

How does plancraft support smaller craft businesses?

For smaller businesses, plancraft offers an intuitive and easy-to-use interface that doesn’t require extensive training. Features like mobile accessibility, easy invoice creation, and automated processes help save time and make daily operations more efficient.

How does plancraft improve the daily work of craftsmen?

Plancraft automates routine administrative tasks, enables better organization through digital project folders, and provides quick access to all necessary information. This results in significant time savings and allows craftsmen to focus on their core skills and growing their business.

Questions about the product, features or pricing plans?

We take the time to personally address your questions and provide advice. We're excited to hear from you!