Frequently Asked Questions

plancraft is a simple software solution for tradespeople, giving you the space to focus on what you love: your craft. All administrative tasks – such as creating quotes and invoices, planning projects, managing costs, communicating between the office and the site, and even tracking hours – can be digitised and significantly simplified.

If you have any questions, please feel free to contact us by phone, email or WhatsApp. You can find all our contact details on our contact page. We’re available every day from 9 am to 6 pm.

At the end of the trial period, you’ll have the option to upgrade to a paid plan. All your data will be available for you to use straight away. If you don’t choose a subscription, your account will be downgraded to our free plan. That way, you won’t miss out on anything!

The office app is designed for comprehensive administration and planning in the office. Here you can draw up quotations and invoices, plan your projects on the planning tab, carry out calculations and much more. The mobile app, on the other hand, is designed to provide access to the most important information via a smartphone and to support staff. Here you can find route directions, work instructions, digital signatures, time recording and a chat function between the site and the office.

An Office user has access to the plancraft Office application and can also download the mobile app. An Office user is therefore fully equipped. Mobile users, on the other hand, only have access to the mobile app, which features functions specifically optimised for use on the move.

The number of licences depends on the number of users who need access to plancraft. One licence is required per active user. We strongly advise against sharing licences, as many features – such as the planning sheet or time tracking – will no longer work properly. We’d be happy to advise you over the phone on which package and licences are best suited to your needs. Please don’t hesitate to get in touch!

Once your 7-day trial period has ended, your account will be switched to the free plan. All your data will be retained and you’ll still be able to log in, but some features will no longer be available. If you’d like to extend your trial period or have any questions, please don’t hesitate to contact us.

Yes, your data can be imported. Supported formats include, for example, Excel. You can find a step-by-step guide in our help section.

A project helps you keep all the documents and information relevant to a project centralised and organised. This makes it easier to monitor and manage the project, allowing you to keep everything under control.

You can create cumulative and flat-rate progress invoices based on the project’s progress or pre-defined milestones.

Yes, the security of your data is our top priority. We use advanced encryption technologies and comply with German data protection regulations. You can use plancraft on any device, but you’ll always need your personal login details. Thanks to real-time saving, your data is protected even if your computer crashes.

Yes, in plancraft you can import existing Excel data.

Your data is stored securely in the cloud. Our servers are located in Germany and meet the highest security standards.

Our mobile app offers an offline mode that allows you to access key features even when you’re offline, and any changes will be synchronised as soon as you’re back online.

plancraft can be used across a range of sectors. Many of our clients include, amongst others, joiners, painters, carpenters, roofers, tilers and building contractors. The flexibility of our software allows it to be tailored to the specific needs of each trade.

Yes, plancraft is designed for craft businesses of all sizes, from sole traders to large companies with multiple employees. Our software adapts as your business grows and offers features that can be customised to suit your needs. You can also choose the number of licences to suit your requirements.

Absolutely! As a new business owner, you’ve already got enough on your plate. With plancraft, you have access to specialist software designed to help you with the administrative side of things. What’s more, with our programme for new business owners, you can use plancraft for free for 6 months.

For small businesses, plancraft offers an intuitive, user-friendly interface that does not require extensive training. Features such as mobile access, straightforward invoicing and automated processes help save time and make day-to-day work more efficient.

plancraft automates routine administrative tasks, enables better organisation through digital project folders and provides quick access to all the necessary information. This results in significant time savings and allows tradespeople to focus on their core skills and on growing their business.